Rummy FAQs
Rummy Frequently Asked Questions
Below we provide simple answers to all the frequently asked questions about everything you need to know about Rummy. Click on the questions to see the answers
General FAQs
I don't know how to play rummy. How can I learn to play rummy?
Indian Rummy is very simple to learn and play. It is played by 2 to 6 players at a time using one or two standard card decks. Each player is dealt 13 cards in hand and the remaining ones are used to form closed and open piles that are kept at the center of the table. When the game begins, each player picks a card from the closed deck or open deck and discards an unwanted card from their hand into the open deck to create different combinations of sequences or sequences and sets. The game continues until a player declares their cards, which prompts other players to declare theirs too. If the declaration made by the first player is valid, they win the game and get zero points. The remaining players gain a penalty on the basis of ungrouped cards in their hand.
For more detailed information on how to play rummy, you can visit this page: https://www.jungleerummy.com/how-to-play-rummy/rummy-rules
You can also watch a detailed video on how to play rummy here: https://www.youtube.com/watch?v=ptVHngP82I8&t=3s
What is the joker and what are wild cards/wild jokers?
Joker is the quintessential card in an Indian rummy game. It is used to replace a missing card in a sequence or a set. There are two types of jokers used in rummy: printed and wild cards. Printed jokers are readily available in a standard deck. Whereas a wild card is selected randomly at the beginning of the game. For example, if 5♠ is picked, then all 5s from other suits become wild jokers of that game.
What is draw and discard in rummy?
In a rummy game, drawing involves picking cards from the closed and open deck on a player’s turn. When a card is drawn, an unwanted card from the player’s hand is thrown into the open pile. This is known as discarding. Drawing and discarding is crucial as it helps to arrange the cards into relevant combinations and declare them.
Learn how to draw and discard in rummy game here: https://www.youtube.com/watch?v=iaD_dQaDsVs
How do we deal/distribute cards in rummy?
Rummy is a game of skill. It requires patience, focus, and strategies for one to succeed. Indian Rummy is played by 2 to 6 players, and 13 cards are dealt to each player by the RNG-certified software program.
What is a drop in rummy?
Every player has the option to choose whether or not to play a game/a a particular round in a game before drawing his/her first card. If the player decides not to play a game/round before drawing his/her first card, then it is a drop, usually called the first drop. If a player drops out of a game/round any time after picking his/her first card, it is a middle drop. A player cannot drop out of a Best of 2 or Best of 3 games.
Drop |
Points Rummy |
101 Pool Rummy |
201 Pool Rummy |
First Drop |
20 Points |
20 Points |
25 Points |
Middle Drop |
40 Points |
40 Points |
45 Points |
Note: In Deals Rummy, there is no option to drop. If you leave the table or miss 3 consecutive turns, you lose the game.
What is an invalid declaration?
Before a player can be declared the winner of a game, he/she has to declare or show his/her hand of cards for validation. This is called showing/declaring. Let’s see what kind of hands are invalid.
- There should be a minimum of two sequences, including at least one pure sequence, and the remaining cards have to be arranged in sets or sequences.
- Just one sequence is not enough: a valid hand has to have at least two sequences.
What is the difference between Practice Games and Cash Games?
You can play both Practice Games and Cash games on JungleeRummy.com. To play Practice Games, you don’t need to deposit any money - you can play with free practice chips. But to play Cash Games, you need to deposit money. In Cash Games, you can compete with cash rummy players from across the country any time and win real cash.
What are Cash Tournaments?
Cash tournaments are one of the most exciting parts of online rummy. Cash tournaments enable you to win a fortune by showcasing your rummy skills. You invest just a small amount as the registration/entry fee to get an entry to a cash tournament and get an opportunity to win mega cash prizes! Some of the most popular cash tournaments hosted on Junglee Rummy are as follows:
You can check our ongoing cash tournaments here: https://www.jungleerummy.com/rummy-tournaments
What are free tournaments?
As the name suggests, free tournaments have no entry fee. These tournaments give players an opportunity to win direct entry tickets to cash tournaments, where the players can play to win prizes from a pool worth lakhs of rupees. If you think you have rummy skills, you can showcase them on our free tables and take home the winning amount. Check out our ongoing free tournaments here: https://www.jungleerummy.com/rummy-tournaments
What is RNG?
The automation system that deals absolutely random cards and assigns random seats to players is called the Random Number Generator (RNG). It is a software program that Junglee Games uses to ensure fair play and equal opportunities for winning for every player. With an RNG in place, you can be sure of getting absolutely random and unpredictable cards in every game.
You can check out our RNG certificate here: https://www.jungleerummy.com/certification
What are some probabilities in the card game of rummy?
Though playing rummy is fun, it requires smart thinking, and those who like to play with numbers can master the game easily. Practice estimation in rummy to learn the concept of probability.
You can learn how to use probability in rummy from this blog: https://www.jungleerummy.com/blog/rummy-strategies/use-probability-to-gain-advantage-in-online-rummy
How to Play FAQs
How do I play rummy on JungleeRummy.com?
It's simple. You just need to create an account with JungleeRummy.com by using your mobile number, and the OTP sent to your mobile number. Once your account is created, you can enjoy our online rummy games at any time. Click here to create an account.
How to join a rummy tournament?
Joining any rummy tournament on Junglee Rummy is very easy, whether you want to join the Cash Tournament or Free Tournament to win real cash prizes.
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For a Cash Tournament, select the ‘Cash’ tab under the ‘Tournaments’ section in the game lobby and register for the cash rummy tournament you want to join.
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For a Free Tournament, click on the ‘Free’ section under the ‘Tournaments’ tab in the games lobby and register free for the tournament you want to join.
Where can I play cash rummy online outside India?
You can play online cash games only in India. We don’t provide cash game service outside India or in restricted states. Download the rummy app for your convenience and enjoy the cash rummy games on the go. The money you win will get directly transferred to your account online.
Can I play cash games from Andhra Pradesh, Assam, Sikkim, Nagaland, and Telangana?
The state laws of Andhra Pradesh, Assam, Sikkim, Telangana and Nagaland, do not permit the residents of the aforementioned states to play real money games online so people living in or logging in from these states are prohibited from playing cash games provided by Junglee Rummy. However, players from these states can still play free games offered by Junglee Rummy.
Why am I getting the error message “We have detected that you are playing from a restricted state?” How do I resolve this issue?
This message is displayed when a player tries to play our game using an internet connection whose IP address is located in Andhra Pradesh, Assam, Sikkim, Nagaland or Telangana.
I am not playing from any restricted state but still getting the error message “We have detected that you are playing from a restricted state.” Why?
If you are playing from a location outside Andhra Pradesh, Assam, Sikkim, Nagaland, and Telangana but still getting this error message, please send us an email at [email protected] with an unedited, clear copy of the following documents, along with the acknowledgment below, for the verification of your KYC:
ID (PAN card/Aadhaar card/passport/driving license/voter ID)
Address proof (bank statement/Aadhaar Card/ telephone bill/passport/voter ID/electricity bill)
I agree not to play cash rummy games/tournaments or deposit or withdraw funds from a territory that restricts playing cash rummy games/tournaments. I also agree to abide by the state laws of Andhra Pradesh, Assam, Sikkim, Nagaland, and Telangana, which do not permit the residents of the aforementioned states to play cash rummy games or tournaments. I understand that players residing in the aforementioned states are not permitted to use Junglee Rummy's services to deposit cash, participate in cash games/tournaments, or withdraw cash.
In the event of a violation of any of the terms and conditions above, my participation in any cash rummy games/tournaments will be deemed to be in breach of the Company’s Terms and Conditions, for which my account will be permanently deactivated, and I will not be entitled to receive any cash prize or refund that I might have won in such cash rummy games/tournaments on Junglee Rummy. I shall be solely responsible in a court of law if I violate the Terms of Service of Junglee Rummy given at the following link: https://www.jungleerummy.com/policies/terms-of-service.
Account FAQs
Can I play cash games from Andhra Pradesh, Assam, Telangana, Sikkim, and Nagaland?
Unfortunately, some changes were made to the aforementioned states’ gaming laws recently, and these states do not allow their residents to play cash rummy games online anymore. In compliance with these states’ laws, we have made changes to our services and have stopped offering cash rummy games and tournaments to players residing in or logging in from these states
How to upload KYC documents?
Please follow the steps below to upload your ID/Address proof to your Junglee Rummy account:
Step 1: Log in to your Junglee Rummy account.
Step 2: Click on “My Account” --> “My Profile” --> “Upload Documents.”
Step 3: If you are uploading your ID, enter your ID number, i.e. your PAN card, Aadhaar card or Passport number.
Step 4: Click on “Select File” and Upload an image/document not more than 3 MB in size in .jpg, or .png format and click on “Save.”
Step 5: If you are uploading your Address proof, enter your address proof number, i.e. your Aadhaar Card, Voter ID, Ration Card or Bank Account number.
Step 6: Click on “Select File” and Upload an image not more than 3 MB in size in .jpg or .png format and click on “Save.”
Online Transactions FAQs
What are Deposit Balance and Withdrawable Balance, and how is the balance in each account calculated?
If you are a cash player on Junglee Rummy, your account balance is divided into two accounts: Deposit Account Balance and Withdrawable Account Balance.
Deposit Account Balance includes the amount that you are left with after making a deposit (Add Cash) and playing cash games with it.
Withdrawable balance is the net winnings that you have earned after your gameplay activity. The definition of net winnings is as follows:
Net Winnings for a Cash Game: Prize Pool of the Game – Entry Fee Paid by the Winner – Platform Fee
Net Winnings for a Tournament: Prize Amount for the Winning Rank.
How can I view my Deposit Balance and Withdrawable Balance?
Log in to your account and hover over the “Cash” tab in the game lobby to view the Deposit Balance and Withdrawable Balance. On the app or mobile, you need to tap on the “Cash” icon to view the same.
How do I withdraw cash?
Steps for Withdrawal on the Web
- Once you login, you will be taken to the game lobby.
- Go to the “Account” page and click on the “Withdrawals” tab.
- Enter the amount (minimum Rs. 100) you wish to withdraw. Please note that the amount you enter must not be greater than your Withdrawable Balance.
Steps for Withdrawal on the Mobile
- Tap the “Menu” icon and select the “Withdrawals” option.
- Click on the “Request withdrawal.”
- Enter the amount (minimum Rs. 100) you wish to withdraw. The amount you enter should not be greater than your Withdrawable Balance.
How do I change my bank account details?
To change your bank details quickly, tap the following link: https://m.jungleerummy.com/withdrawal/request.
Alternatively, you can also change your bank details while placing a new withdrawal request. Follow these steps to make the changes:
Step1: Click on the "Menu" button.
Step2: In the sidebar, click on "Withdrawal."
Step3: Click on "Request Withdrawal."
Step4: Add the details of your new bank account and request a withdrawal.
Are there any restrictions on placing withdrawals?
Please keep the following points in mind to avoid the rejection of your withdrawal requests:
- Ensure that your KYC is verified.
- Withdrawals from the accounts of players living in Andhra Pradesh, Assam, Sikkim, Nagaland or Telangana are prohibited.
- Withdrawals will be processed only if valid identification is provided. Also, providing PAN is mandatory to be able to place a withdrawal request.
For further details, please check the “Withdrawals” section of your Junglee Rummy account.
Is there any withdrawal fee or charge for withdrawals?
Please check the “Withdrawals” section of your Junglee Rummy account to find out if you need to pay any withdrawal fee for withdrawals.
How to claim a bonus?
If you make a deposit using the correct bonus code applicable and are eligible for a bonus, your bonus is automatically added to your Deposit Balance. The bonus is then disbursed from your Bonus Balance into your main account while you play cash games, as a prespecified percentage of the amount (depending on the offer) you lose to your opponent when he/she wins a game against you.
You can check our latest offers here: https://www.jungleerummy.com/promotions
What is the maximum number of attempts I can place?
What is the maximum amount per withdrawal attempt ?
Cash Account FAQs
How do I add cash to my Junglee Rummy account?
It is very easy to add cash to your account on the Junglee Rummy website. Follow the steps below to add cash to your Junglee Rummy account:
- Log in to your account and click on the “My Account” tab.
- Enter the amount of your choice (it should be more than Rs. 25).
- Enter the bonus code, if you have any. You can also pick the bonus code by clicking on the drop-down button.
- Click on “Continue.”
- Pick the mode of online transactions – credit card, debit card, net banking, e-wallet, or UPI. Enter your bank details and click on “Pay Now” to complete the transaction.
(Know more about Add Cash Limits.)
How do I withdraw cash from my Junglee Rummy account?
It is very easy to withdraw cash from your Junglee Rummy account. You can only withdraw an amount that is equal to or less than the amount shown as your Withdrawable Balance. Please note that your Withdrawable Balance should be Rs. 100 or more for a successful withdrawal request.
Follow the steps below to withdraw cash from your account:
- Log in to your account and click on “My Account.”
- Click on the “Withdrawals” option.
- Enter the amount, fill in your bank details/UPI details, and complete your KYC (if not already done).
- Click on “Continue.”
What is the minimum amount that I can withdraw?
You can withdraw a minimum amount of Rs. 100 from your Junglee Rummy account.
What is the maximum withdrawal amount?
Please check the “Withdrawals” section of your Junglee Rummy account to find that information.
Note: The minimum withdrawable amount must be ₹100.
Are there any charges on cash withdrawal?
Please check the “Withdrawals” section of your Junglee Rummy account to find out the withdrawal fee you need to pay for withdrawals, if any.
What is the eligibility criteria to place a withdrawal request?
For placing a successful withdrawal request, a user has to be KYC approved(ID & Address), and the user’s mobile number must be verified. PAN (Permanent Account Number) verification is also mandatory.
Technical Specifications FAQs
Rummy Tournament FAQs
What is the procedure to join a rummy tournament on JungleeRummy.com?
Step 1: Go to the Junglee Rummy game lobby and click on “Tournaments.”
Step 2: Under “Tournaments,” you will find 3 sections: “All,” “Free” and “Cash.”
In the “All” section, you will find free, cash, and loyalty-based tournaments.
In the “Free” section, you will find free tournaments, which you can join without paying any entry fee.
In the “Cash” section, you will find cash tournaments, which require an entry fee for participation.
If you need more information about a tournament, click on “Details.”
Step 3: Select the tournament of your choice and click on the “Join” button. Participate in the tournament when it starts.
When does a tournament start?
When the time for registration is over, the game starts automatically in a pop-up window on the screen. In case the game window does not pop up on your screen, click on the “Join Now” button in the “Tournament” section to join the game. It is recommended that you enable the pop-up window of Junglee Rummy to allow game pop-ups.
How much extra time will I get on my turn?
Each player gets a maximum of 30 seconds to make a move on his/her turn. Every extra second that you use will be deducted from the total time allocated to you. If you fail to act during your extra time, you will miss your turn and won’t be able to make your move.
What is the points system in rummy tournaments?
The points system in rummy tournaments is as follows:
Card Value
→ All the face cards and the ace are worth 10 points each, and the number cards are worth points equal to their face values.
→ All the wild and printed jokers are worth zero points.
Winning Player's Points
→ A player wins by making a valid declaration first and gets 0 points.
Losing Player's Points
→ A losing player can get a maximum score of 80 points.
→ Losing players get points equal to the total points of the unmatched cards in their hand if they have formed a pure sequence.
→ A player who declares without completing the objective of the game or makes an invalid declaration gets 80 points.
→ If the losing player has not formed a pure sequence, then the points of all the cards of the player are added up.
Drop Points
→ If a player drops out of a game on their first turn without picking any card, he/she get a penalty of 20 points. It's called a first drop.
→ If a player drops out anytime after picking a card, he/she gets a penalty of 40 points. It's called a middle drop.
→ If a player misses three consecutive turns, he/she gets dropped out and he/she gets a penalty of 40 points. It is considered a middle drop.
How are tournament chips and their value calculated at the end of a tournament?
Rummy chips are worth 1 point each in every rummy tournament. The winner gets all the chips at the end of the tournament.
Total Winnings = Sum of total points of all losing players X 1 tournament chip
For example if a player wins a game of six players, and five losing players lose by 20, 30, 40, 50, and 60 points respectively, the winner will get 200 chips.
How are tournament chips allocated?
Each player is allocated a fixed number of chips at the beginning of each round in a rummy tournament, which is basically
80 X No. of players at the beginning of each round
The winner of a round gets a fresh allotment of chips to play in the next round.
Example: If 5 players have joined a tournament table, a total of 400 chips will be allocated to each player.
How are the winners of each game and round decided?
A rummy tournament starts with the allocation of a fixed number of chips to each participant. In each round, the players need to play a fixed number of games, and they are ranked according to the number of tournament chips they have at the table.
The player with the highest number of chips in hand at the end of a round becomes the winner and/or qualifies for the next round of a tournament. Also, the winner wins chips from losing players on the basis of their points.
What if 2 players have the same score in a round? Who progresses to the next round then?
In case of a tie, the player who won the last deal progresses to the next round. In case the last deal was also a tie, the player who won the deal before that progresses to the next round and so on the right to the first deal.
Rummy Promotions FAQs
How do I avail a bonus during a rummy promotion?
We have a lot of bonuses and other promotional offers for you every week. You can check ongoing bonus offers and promotions here: https://www.jungleerummy.com/promotions
You can see the terms and conditions of the bonus promotion and avail the bonus.
What is the "Refer & Earn" promotion?
You can earn a bonus for each friend you refer to Junglee Rummy or invite to play rummy on Junglee Rummy. For more information, click here
I won a contest but I did not receive my cash prize. What should I do?
Such cases are very rare. If you have won a contest, your name will be announced on the Junglee Rummy website. We inform contest winners about their win and prize via email or call. In case you have not received the prize, you can reach out to us using our “Contact Us” feature or via chat. Subject to verification, the prize will be added to your account.
Contact Us
Do you have any feedback for us? You can contact us anytime by using the “Contact us” feature in the “Help” section. Our Customer Support representatives will get back to you within 24 hours.