Game Cancellation and Settlement Policy

In the event that a cash rummy game is canceled by JungleeRummy due to technical glitches at our end or because of some player(s) indulging in any form of unfair play, the following settlement policy will be followed:

Points/Pool/Deal Rummy Cash Games

In the event of the cancellation of a Points/Pool/Deal Rummy cash game, the stake/entry fee deposited by each player at the beginning of the game will be credited back to the player’s account. In case collusion or cheating is detected, the lost amount will be returned to the player’s account. Junglee Rummy may, at its sole discretion, take action against the players involved in such fraudulent activities that breach our Terms of Service.

Tournaments

1. Free Entry Promotional Tournaments

In the event of the cancellation of a free entry promotional tournament, JungleeRummy can, at its sole discretion, adopt any of the following 3 ways of settlement:

• Void the tournament
The tournament will be canceled and any entry tickets used by the players will be refunded.

• Settle prizes only for the current round
The prize pool only for the canceled round will be equally distributed among the players qualifying from the last completed round. If tickets were to be given as prizes in the canceled round, qualifiers from the last completed round will be given tickets as prizes.

• Settle prizes for all future rounds of the tournament
The prize pool for all the remaining, unfinished rounds will be equally distributed among the players who qualify from the last completed round. If tickets were to be given as prizes in the canceled round, qualifiers from the last completed round will be given tickets as prizes.

2. Cash Tournaments

If a cash tournament is canceled due to any technical glitch or activity which is against our fair play policies, JungleeRummy will collect service charges only from the entry fee paid by the players eliminated up to the last completed round and the remaining amount will be distributed equally among the qualifiers from the last completed round. If tickets were to be given as prizes in the canceled round, qualifiers from the last completed round will be given tickets as prizes.

NOTE: At Junglee Rummy, we take our Privacy Policy very seriously and are committed to protecting the data and privacy of all our players. In order to strictly adhere to this, Junglee Rummy will keep the offending player's information private while blacklisting them and restricting their further game play.

Junglee Rummy always strives to give a 100% safe, secure, fair, and seamless gaming experience. That’s why we are constantly improving our security features. Read more about the latest security update features.