Responsible gaming means having fun and staying in control while you play. It's about setting limits, managing your time and money, and recognizing when gaming is no longer enjoyable.

Responsible gaming helps you stay in control and keep the fun in gaming. It's about finding a healthy balance so you can enjoy playing without it negatively impacting your finances, relationships, or emotional well-being.

You can contact us anytime using the “Contact Us” feature in our app’s “Help & Support” section. Our customer support representatives will get back to you within 24 hours.

Players who show any signs of compulsive/problematic gaming behavior are automatically identified by our smart system and sent frequent nudges to take a break from gaming.

Self-Exclusion is a feature that gives you the option to take a break from playing on the platform for a specific period of time. Once you choose self-exclusion, you won’t be able to play until the chosen time period ends. It’s a helpful tool for those who want to manage their gaming behavior and play responsibly.

YourDost is an independent platform dedicated to supporting players by promoting responsible gaming habits. As a non-judgmental and confidential space, YourDost offers free counseling. Additionally, customer service professionals at Junglee Rummy are specially trained to address responsible gaming queries.

EGF (E-Gaming Federation), a not-for-profit organization established under the Societies Regulation Act to regulate the online gaming industry in India and ensure a safe and healthy gaming environment where all players can enjoy gaming responsibly.

A losing streak happens when you experience more losses than wins in a session. It’s a common part of gaming and can feel frustrating but managing emotions during such periods is key to responsible play.

But keep in mind, even the most skilled players face ups and downs. At Junglee Rummy, our goal is to help you stay positive and keep enjoying the game, no matter the outcome.

All player accounts have predefined daily and monthly deposit limits set by default. You have the option to increase or decrease your deposit limits to suit your own budget. You can change your deposit limits by going to your Profile section.